Environment & Social Responsibility Policy

We recognize the hospitality industry’s impact on the environment and are committed to reducing this impact while delivering an exceptional guest experience. Our promise to our guests, community, and planet is to operate responsibly and ethically at every opportunity. Creating a positive environmental impact requires collective effort, which is why we aim to cultivate a culture that empowers our guests, team, and suppliers to make sustainable, ethical choices.

Environmental Policy

Over 90% of lighting has been converted to energy-efficient LED, significantly lowering energy consumption and reducing our carbon footprint.

Installed energy-efficient water flow monitors to conserve water and enhance sustainability.

Minimized single-use plastics throughout the hotel by introducing refillable dispensers for soaps and lotions in bathrooms and transitioning to reusable glass bottles.

Actively sourcing alternatives to eliminate plastics in operations, reducing waste and promoting a cleaner environment.

Installed 3 bee colonies on our rooftop to support urban biodiversity and strengthen local ecosystems.

Implemented cooking oil recycling initiatives to reduce waste and promote responsible resource use.

Filtered water is provided at all meetings and events, eliminating the need for bottled water and reducing plastic waste.

20% of our menus now feature plant-based dishes, complemented by expanded vegetarian options to provide guests with sustainable, low-impact, and health-conscious dining choices.

Installed 2 Tesla EV chargers equipped with universal adapters to accommodate all-electric vehicles, encouraging eco-friendly travel choices.

In 2024, we are on track to achieve a 70% recycling rate, demonstrating our ongoing commitment to waste reduction and sustainability. Additionally, we have successfully implemented 100% landfill diversion.

Social Policy

Our social policy is centered around creating a respectful, inclusive, and supportive environment for both our employees and guests. This section outlines our commitment to non-discrimination, diversity, and the professional growth of our team.

Our hotel upholds a strict non-discrimination policy that guarantees fair treatment and respect for all employees and guests alike.

Our commitment to diversity is reflected in our team, which represents 30+ nationalities, fostering a truly inclusive environment.

We are committed to supporting the growth of our team by providing opportunities for training and development. Our comprehensive programs include the Trainee Management Development Programme (TMDP), Continuing Professional Development (CPD), apprenticeships, and specialized training in first aid, fire safety, conflict resolution, manual handling, and other key skills to support both safety and career advancement.

Governance

Our hotel is deeply committed to maintaining transparent and ethical governance practices that promote trust and accountability at all levels of operation. We believe that effective governance is essential for achieving sustainable growth, fostering positive relationships, and delivering exceptional service.

Maintain open communication with guests, employees, and stakeholders, ensuring that we consistently meet or exceed expectations regarding quality, safety, and sustainability. We actively seek feedback, address concerns promptly, and strive to create an inclusive environment where all voices are heard and respected.

Regularly review and update our policies and practices to ensure full compliance with industry standards, legal regulations, and ethical guidelines. We monitor emerging trends and best practices to stay ahead of regulatory changes, ensuring that our hotel operates with the highest level of accountability and responsibility.

Foster a culture of ethical behavior and integrity among our employees and stakeholders by promoting fairness, honesty, and respect in all aspects of our operations. We provide ongoing training to staff on ethical standards, encourage responsible decision-making, and hold all team members accountable for upholding our core values.

The Camden Court Hotel is dedicated to fostering a sustainable future through responsible environmental stewardship, social engagement, and robust governance practices. We believe that our commitment to ESG principles enhances the experience of our guests, supports our employees, benefits our community, and ensures the long-term success of our operations.